Doordash didn - Trending Articles. What is Fast Pay? How do I add or update my bank account information? Dasher Guide to Taxes; When do Dashers get paid? How do I setup my direct deposit information to receive my pay?

 
Hello, We're writing to inform you that a DoorDash customer reported that they didn’t receive your following delivery: Date: 01/23/2020 Time: 09:56 PM Restaurant: Steak 'n Shake (174) (Columbus) We don’t know everything that happens on every delivery – if you did everything you could to get the customer their food please tell us here .... Why isnpercent27t smackdown on tonight

Oct 4, 2013. 1. DoorDash began with a simple mission: to enable every merchant to deliver. Our story began back in the fall of 2012 at a small macaroon store in downtown Palo Alto. The four of us ...Aug 17, 2023 · January 17, 2023. Knowing the right DoorDash tips can make a big difference in your income. DoorDash has blown up in recent years, and it's still profitable in 2022. But if you just follow the official advice, you might end up working for less than minimum wage. Let’s not do that. You can get a great hourly wage by dashing — around $20 per ... This article is about what to do if you forgot to track miles when delivering for gig companies like Doordash, Grubhub, Uber Eats, Instacart and others. It focuses on the mileage tax deduction in the United States. Other nations have their own regulations and things may be different. Finally, this is not tax advice.Doordash couldn't be blamed for any alleged misconduct, the company argued in the filing earlier this year, because of Young's "status as an independent contractor, and not as an employee."A: No, none of these are affected by never delivered contract violations. These violations will not impact your ratings, Top Dasher status, or drive orders. And you will keep access to app features such as Fast Pay, scheduling, and Dash Now (when available), as normal.Jan 21, 2021 · 3. DoorDash Delivery Scam. Here’s a more sinister and dangerous scam that involves a fake DoorDash delivery at your door. A woman in Ohio reported a suspicious group who came to her house for a DoorDash delivery. One individual claimed to have her order. The homeowner didn’t buy anything from DoorDash though. In order to become a Dasher, you’ll need to complete these steps: 1. Use this link to start signing up! Enter your email address, phone number, and zip code to register. 2. Submit your profile information (full name and password). 3. Select your vehicle type. 29 mins •$0 delivery fee. $5 off orders $22+ at Taco Bell. Taco Bell. 28 mins •$0 delivery fee. Subway. 20 mins •$0 delivery fee. Wendy's. 27 mins •$0 delivery fee. Jimmy's Gyros & Grill.Jul 28, 2022 · Here, a DoorDash delivery driver in New York City in 2020. Alexi Rosenfeld / Contributor/Getty Images North America. A DoorDash spokesperson told Newsweek, "The claims made in the video are false ... DoorDash has a specialized team that works to identify reports from fraudulent customers, so those will not count against Dasher accounts. Please note that our support team will not be able to provide any details regarding the violation. Q: Am I going to be deactivated?Sep 13, 2022 · It's tax time, and you didn't track your miles as an independent contractor delivering for Doordash, Grubhub, Uber Eats, Instacart, or others. Is it time to panic? Maybe you didn't know or think you needed to. Or perhaps you didn't realize you CAN claim your miles even when taking a standard deduction. All you know is… that's a lot of taxes ... Call DoorDash - Request a Refund Over the Phone. You should call DoorDash customer service on 855-973-1040 and explain why you would like a refund. Please note that DoorDash can temporarily suspend their phone customer service if they’re experiencing a heightened volume of customer requests.In August of last year, a DoorDash driver confronted a customer whom he said got him fired after falsely claiming she never received her order. A similar incident occurred two months later .The process to report a missing item is straightforward. Go to the order in your DoorDash app. Tap the “Help” button in the top right corner. Under “Order Issues,” select “Missing Items.”. If your order wasn’t made correctly, select “Items Made Incorrectly.”. After you’ve selected your issue, follow the prompts on the screen.Doordash deactivated me for "suspicious activity" during my Thanksgiving dash but didn't specify. I appealed but asked for clarification on what I had done. They denied my appeal and simply said they confirmed a violation. How can I get an explanation and is there any chance to reverse it? For almost 3 weeks now, I keep contacting doordash and create tickets. But they always ask me to verify my info, and couple days later I get an email saying the ticket is closed. I creatimg couple tickets, but always the same result.Ask a question... End of Search Dialog. Have a delivery issue? Get fast resolutions with our automated help system.DoorDash will likely pay you for the order and will ban the scammer’s DoorDash account. 2. The Customer Says You Didn’t Deliver Their Food. The second most common DoorDash scam is where the customer makes a false claim that they didn’t receive their order. Customers do this for one reason – they want to get free food.Dashers must be 21 or older to deliver tobacco. II. TOBACCO PRODUCT DROP-OFF. When an order contains a tobacco product, the law requires you to verify the age of the customer before you hand over the tobacco product (s). You can only deliver tobacco products to a customer if the customer is 21 years of age or older. For full identity verification, you will go through two sequential steps: Upload a valid government ID. Take a selfie to match the picture on the ID. For partial reverification, you will go through one step: Take a selfie to match pictures you have previously submitted to confirm your identity. If you fail any of these steps, you will be given ...DoorDash dates back to 2013, beginning as a small delivery business in Palo Alto, California. In fact, its original name was Palo Alto Delivery, and its four founders created it to assist the lack of delivery drivers for restaurants in the area. Within a half an hour of going live with Palo Alto Delivery, the first order came in (per DoorDash ...50% off + free delivery on $20 orders with DoorDash promo code. Discount. 50% off. Minimum required. $20. Terms & Conditions. Limited time only. 16 recent uses. Show coupon.For full identity verification, you will go through two sequential steps: Upload a valid government ID. Take a selfie to match the picture on the ID. For partial reverification, you will go through one step: Take a selfie to match pictures you have previously submitted to confirm your identity. If you fail any of these steps, you will be given ...Overview. As a Dasher, you’ll receive ratings that help you track the quality of the services you provide on the platform. Some ratings are calculated on a “rolling basis,” so, as you dash, ratings from past deliveries will be replaced by ratings from more recent deliveries, while other ratings are calculated over all your deliveries.A DoorDash driver was fired after a customer claimed they didn't complete a delivery, they then confronted the woman at her job. A DoorDash driver accosted a woman at her place of work after she purportedly claimed she never received her lunch, when he distinctly remembers bringing it to her. Apparently, there's a slew of customers on the app ...At the restaurant The Dasher is on the way to you If the restaurant you ordered from had the message, "This store delivers its own orders" (either on its store page or in check out) then DoorDash is unfortunately not able to track your delivery. Please contact the restaurant directly. Mobile users Desktop users Mobile users:DoorDash does not have your most current email address on file. Please check any other email addresses you may have used to sign up for DoorDash, or reach out to DoorDash to update your email. The email address associated with your DoorDash account is incorrect, missing, or unable to receive mail. DoorDash has chosen to postal deliver forms to you.Make sure that has been checked. If it is not, you need to go through the whole process. If they sent a second one and it is not checked, there is a possibility that the IRS sees this as ADDITIONAL earnings, not a correction. Make sure the “Corrected” box on your corrected 1099 from Doordash is checked.Recently (the last two weeks), I've received partial order fulfillment via DoorDash (contractors), even when I specifically didn't order "grocery delivery", just "delivery". Normally, my understanding is, ordering "grocery delivery", is an added expense, which requires additional payment, and also, generally, a tip to the driver / shopper.IRL. Posted on Dec 5, 2022. A man went viral on TikTok after eating another person’s DoorDash order that was accidentally delivered to his apartment. In the video, user Adrian (@adrian_peru ...FILE – The DoorDash app is shown on a smartphone on Feb. 27, 2020, in New York. (AP Photo, File) (NEXSTAR) – DoorDash recently announced it would be reinstating a company program that tells employees – including engineers, managers and top executives – to make one food delivery (or “dash”) a month. It turns out, not everyone was ...In order to become a Dasher, you’ll need to complete these steps: 1. Use this link to start signing up! Enter your email address, phone number, and zip code to register. 2. Submit your profile information (full name and password). 3. Select your vehicle type.DoorDash Dasher Support. Become a Dasher. About the Dasher Welcome Kit. The Welcome Kit is mailed to new Dashers who have completed their first delivery and have submitted the mailing address in Dasher app. This kit includes everything you need to get started Dashing! The Welcome Kit includes. How to request a Welcome Kit.You can turn SafeDash Check-in on or off at any point within your account settings. Navigate to your Account tab within the app. Locate the “Safety” section and tap on “SafeDash Check-In”. Toggle “Enable Check-in” on or off. Tap “Done”. DoorDash then says my order will need to be canceled and transfers me to the dedicated department for compensation/refunds. Then, DoorDash say they are unable to process a refund because I canceled the order 46 minutes after placing it. I try telling them that I did not cancel the order, and I have screenshots to prove it. Agent disconnects. 50% off + free delivery on $20 orders with DoorDash promo code. Discount. 50% off. Minimum required. $20. Terms & Conditions. Limited time only. 16 recent uses. Show coupon.Apr 12, 2022 · Attracting more than 2.8 million views in three days, it shows a pile of orders supposedly being ignored by DoorDash drivers because the customers didn’t include a tip on their orders. “These ... Sep 3, 2023 · About this app. arrow_forward. Delivery anywhere you are. DoorDash offers the greatest online selection of your favorite restaurants and stores, facilitating delivery of freshly prepared meals, groceries, alcohol, OTC medicines, flowers & more. With more than 310,000 menus and 55,000+ grocery, alcohol & retail stores across 4,000+ cities in the ... Related Topics. DoorDash Food Food and Drink. 6 comments. Best. Dasher (> 1 year) •. The usual time for a refund of any kind is typically 3-4 business days so no weekends, also sometimes depends on your bank how fast you receive ur money. cheezymadman. Does this look like customer support?At the restaurant The Dasher is on the way to you If the restaurant you ordered from had the message, "This store delivers its own orders" (either on its store page or in check out) then DoorDash is unfortunately not able to track your delivery. Please contact the restaurant directly. Mobile users Desktop users Mobile users:DoorDash New Refund Policy 2021. So DoorDash now has a new refund policy where if you’re a NEW CUSTOMER on their platform and you place your first or second order and it happens to be missing an item or two or maybe the entire order is wrong somehow, they will NOT REFUND you for any of these inconveniences due to your account being new and ...DD does not withhold any taxes. You are responsible for withholding 15.3% of your earnings to cover Medicare and social security taxes. You are considered both the employer and the employee so you must pay both portions 7.65% x 2 = 15.3%. Even though your earnings were below $600 meaning you won’t receive a 1099 you are still responsible for ...Doordash came to BBB’s attention in November 2015. A review of the company was done in January 2022. ... In June I realized they had never used it as they didn't know how, but had created a ... You didn't enter into a contract with Door dash, you entered into a contract with McAllister's, who then subcontracted doordash. Their decision to subcontract is their problem to deal with, and the angry customer is also their problem to deal with. The dumbass company is actively causing a situation that they cannot control.DoorDash makes you pay crazy fees for food. I live in a fairly small town that you can walk/bike to pretty much everything in 30 minutes for a majority of my orders. If you’re paying the fees for DoorDash and you truly are poor, then you shouldn’t be using DoorDash to deliver your food.DoorDash earns 91% level of Trustworthiness. SAFETY NOTICE: ComplaintsBoard has analyzed DoorDash and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%. We found clear and detailed contact information for DoorDash. The company provides a physical address, 2 phone numbers, and 2 emails, as ... 1. Mileage. DoorDash drivers can deduct their mileage by either claiming the federal reimbursement for mileage (56 cents per mile in 2021) or by claiming actual expenses. This would include costs of gas and oil, maintenance, repairs, tires, registration, taxes, vehicle loan interest or lease payments and more.1. Mileage. DoorDash drivers can deduct their mileage by either claiming the federal reimbursement for mileage (56 cents per mile in 2021) or by claiming actual expenses. This would include costs of gas and oil, maintenance, repairs, tires, registration, taxes, vehicle loan interest or lease payments and more.FILE – The DoorDash app is shown on a smartphone on Feb. 27, 2020, in New York. (AP Photo, File) (NEXSTAR) – DoorDash recently announced it would be reinstating a company program that tells employees – including engineers, managers and top executives – to make one food delivery (or “dash”) a month. It turns out, not everyone was ...1. Mileage. DoorDash drivers can deduct their mileage by either claiming the federal reimbursement for mileage (56 cents per mile in 2021) or by claiming actual expenses. This would include costs of gas and oil, maintenance, repairs, tires, registration, taxes, vehicle loan interest or lease payments and more.Posted on Oct 5, 2022. A DoorDash customer went viral on TikTok after revealing that she now has to sign for her orders—after lying on the app repeatedly to receive free food. The video features ...Trying to become Dasher but got problems signing up with email and phone matching. Okay so I’m trying to make some extra income fast besides being an Uber driver to help make ends meet and I’ve had some people suggest becoming a Dasher. I’ve read the pros and cons of the job seeing those who liked it and made good to money to those who ...DoorDash has a specialized team that works to identify reports from fraudulent customers, so those will not count against Dasher accounts. Please note that our support team will not be able to provide any details regarding the violation. Q: Am I going to be deactivated? DoorDash does not have your most current email address on file. Please check any other email addresses you may have used to sign up for DoorDash, or reach out to DoorDash to update your email. The email address associated with your DoorDash account is incorrect, missing, or unable to receive mail. DoorDash has chosen to postal deliver forms to you.do a chargeback on your credit card. jenniee12_01 • 4 yr. ago. Call your bank and cancel the transaction. •. I had doordash charge me twice, tell me there wasn't a double charge, refuse to look at the email with bank statements in it and was on hold for a half an hour. Says they are escalating the issue. For the Consumer app (iOS only): Download the DoorDash consumer app, log in using your Dasher account details, tap on the tab “Account”, and then tap on “Personal Information”. You will be able to update your phone number once you’ve completed the 2 Factor Authentication verification. Please keep in mind the verification process ...For the Consumer app (iOS only): Download the DoorDash consumer app, log in using your Dasher account details, tap on the tab “Account”, and then tap on “Personal Information”. You will be able to update your phone number once you’ve completed the 2 Factor Authentication verification. Please keep in mind the verification process ...do a chargeback on your credit card. jenniee12_01 • 4 yr. ago. Call your bank and cancel the transaction. •. I had doordash charge me twice, tell me there wasn't a double charge, refuse to look at the email with bank statements in it and was on hold for a half an hour. Says they are escalating the issue.Restart the device. Press and hold both the Sleep/Wake button and the Volume down button until the red slider appears. Drag the slider from left to right to turn the device off. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo. This means the phone is powering back on.Here are 20 things that you didn't know about DoorDash. 1. DoorDash delivers food from restaurants. If you're in the mood for a particular dish offered at a local restaurant, but can't get away to pick it up, then DoorDash is a solution that can help you. They deliver menu items directly to your door so you can order your favorite dish and ...Doordash didn't have large as an option, only the individual size for 1-2 people. Postmates did have the large, but certain ingredients, onion for example, just weren't listed. The website itself obviouslly had the full correct menu and was charging exactly the same price as both sites. Confirmation: You will be able to see the total amount of DoorDash credits left * Note: Previously received DoorDash credits and Gift Card credits are combined, and will automatically apply to your next order! (For Example: If you currently have $10 in DoorDash credits and redeem a $25 gift card, your DoorDash credit balance will now be $35)Jan 18, 2023 · A DoorDash driver who put low-tipping customers on blast on TikTok has been fired, the food delivery service told The Post on Wednesday. The ex-Dasher, who posts to TikTok under the username ... DoorDash does not have your most current email address on file. Please check any other email addresses you may have used to sign up for DoorDash, or reach out to DoorDash to update your email. The email address associated with your DoorDash account is incorrect, missing, or unable to receive mail. DoorDash has chosen to postal deliver forms to you.Aug 13, 2023 · A DoorDash driver was fired after a customer claimed they didn't complete a delivery, they then confronted the woman at her job. A DoorDash driver accosted a woman at her place of work after she purportedly claimed she never received her lunch, when he distinctly remembers bringing it to her. Apparently, there's a slew of customers on the app ... If that’s the case and Walmart is doing some in house (Spark) and some DoorDash it leaves both the consumer and the DoorDash drivers in a cruddy position. The consumer is left not really being able to know what the service will ultimately cost per month, and the DoorDash drivers are left with some number of deliveries with people who aren’t ...IRL. Posted on Dec 5, 2022. A man went viral on TikTok after eating another person’s DoorDash order that was accidentally delivered to his apartment. In the video, user Adrian (@adrian_peru ...Doordash couldn't be blamed for any alleged misconduct, the company argued in the filing earlier this year, because of Young's "status as an independent contractor, and not as an employee."DoorDash New Refund Policy 2021. So DoorDash now has a new refund policy where if you’re a NEW CUSTOMER on their platform and you place your first or second order and it happens to be missing an item or two or maybe the entire order is wrong somehow, they will NOT REFUND you for any of these inconveniences due to your account being new and ...For Website users: 1. Click on the menu icon (3 stacked lines) 2. Click on Credits and Gift Card. 3. Confirmation: You will be able to see the total amount of DoorDash credits left. If you are getting an “invalid card” message, please double check your card number and pin to make sure you are entering the correct card info.A DoorDash driver has lost her job after a video of her confronting a customer went viral on Reddit. The driver accused the customer of lying about not receiving their delivery. According to the Daily Dot, the incident took place at a CVS Pharmacy in Garner, North Carolina. The driver alleged that a manager of the pharmacy had reported to ...We didn’t need to hand it to someone. I can’t find that anywhere in the guidelines. They ended up disconnecting the call on me. Against my better judgement, I left the order at the door. TLDR: Don’t scan the ID unless the customer hands it to you directly. If you do, you can’t cancel the order. IRL. Posted on Dec 5, 2022. A man went viral on TikTok after eating another person’s DoorDash order that was accidentally delivered to his apartment. In the video, user Adrian (@adrian_peru ...Apr 1, 2023 · DoorDash does not track its drivers’ mileage. However, your DoorDash application may give you an estimate of the miles covered. Even still, the IRS does not accept these figures. However, there are other ways you can monitor your mileage and use the records to receive various tax deductions when filing your taxes. 9.4. STOP STEALING MY FOOD DOORDASH DRIVERS. I am going to cancel my dash pass and then delete the app off of my phone because this last order was the last straw. I gave a decent tip for the short distance this driver was going but instead of being professional and delivering my order as I ask. This driver completes the delivery and sends my calls ... STOP STEALING MY FOOD DOORDASH DRIVERS. I am going to cancel my dash pass and then delete the app off of my phone because this last order was the last straw. I gave a decent tip for the short distance this driver was going but instead of being professional and delivering my order as I ask. This driver completes the delivery and sends my calls ...In order to become a Dasher, you’ll need to complete these steps: 1. Use this link to start signing up! Enter your email address, phone number, and zip code to register. 2. Submit your profile information (full name and password). 3. Select your vehicle type.do a chargeback on your credit card. jenniee12_01 • 4 yr. ago. Call your bank and cancel the transaction. •. I had doordash charge me twice, tell me there wasn't a double charge, refuse to look at the email with bank statements in it and was on hold for a half an hour. Says they are escalating the issue. For the Consumer app (iOS only): Download the DoorDash consumer app, log in using your Dasher account details, tap on the tab “Account”, and then tap on “Personal Information”. You will be able to update your phone number once you’ve completed the 2 Factor Authentication verification. Please keep in mind the verification process ... If you've been charged with an incorrect, missing or wrong item, but it's not your fault, you can create a DoorDash dispute on the Merchant Portal. Depending on the type of issue, DoorDash may charge 25% to 100% of an applicable item's costs, including tax, and subtracting commission paid. Avoiding these errors can improve your customer experience.Had my first person say I didn’t deliver their order. 4. 7. r/doordash. Join. • 3 yr. ago. First fraudulent customer. I asked them a few times while on the phone with them for an apartment number and they avoided the question and just told me the building # and how to find their door.The forms are filed with the U.S. Internal Revenue Service (IRS) and, if required, state tax departments. A 1099-NEC form summarizes Dashers' earnings as independent contractors in the US. It’s provided to you and the IRS, as well as some US states, if you earn $600 or more in 2022. If you're a Dasher, you’ll need this form to file your taxes.Doordash came to BBB’s attention in November 2015. A review of the company was done in January 2022. ... In June I realized they had never used it as they didn't know how, but had created a ... At the restaurant The Dasher is on the way to you If the restaurant you ordered from had the message, "This store delivers its own orders" (either on its store page or in check out) then DoorDash is unfortunately not able to track your delivery. Please contact the restaurant directly. Mobile users Desktop users Mobile users:

Restart the device. Press and hold both the Sleep/Wake button and the Volume down button until the red slider appears. Drag the slider from left to right to turn the device off. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo. This means the phone is powering back on.. Oz gentlemen

doordash didn

Horror stories about DoorDash delivery workers are piling up. Cindy Orozco didn’t expect to be punched in the head by a delivery worker when she arrived at her job at Good Pizza in Los Angeles ...There is no tax withholding on a 1099 form. Form 1099 does not list federal, state, or local income. Typically the only thing on the form is line 1: Nonemployee compensation. That line is a report of your payments as a self-employed individual. Doordash does not send multiple copies of your 1099 like they do a W2.At the restaurant The Dasher is on the way to you If the restaurant you ordered from had the message, "This store delivers its own orders" (either on its store page or in check out) then DoorDash is unfortunately not able to track your delivery. Please contact the restaurant directly. Mobile users Desktop users Mobile users: As a customer, DoorDash is so bad that they quit letting me request refunds. I had like 4 deliveries in a row that were prepared wrong or missing things. I didn't mind -too- much until I got food covered in something I'm allergic to, and DoorDash support decided that was the point to stop accepting my refund requests... If you've been charged with an incorrect, missing or wrong item, but it's not your fault, you can create a DoorDash dispute on the Merchant Portal. Depending on the type of issue, DoorDash may charge 25% to 100% of an applicable item's costs, including tax, and subtracting commission paid. Avoiding these errors can improve your customer experience.Related Topics. DoorDash Food Food and Drink. 6 comments. Best. Dasher (> 1 year) •. The usual time for a refund of any kind is typically 3-4 business days so no weekends, also sometimes depends on your bank how fast you receive ur money. cheezymadman. Does this look like customer support?Go to the DoorDash app and tap on the “Orders” tab. Then select the “Help” option, and under the “Delivery Issues” tab, choose “Arrived late” if the order came later than expected. Follow the given prompts to contact DoorDash customer support. 5. Canceled Orders.An envelope. It indicates the ability to send an email. An curved arrow pointing right. Like about 34 million other Doordash users, Chloe was hungry. On February 12, 2022, the 18-year-old and her ... Getting paid after being randomly deactivated. I got randomly deactivated last Friday in the middle of my shift with money sitting in my account to cash out. I received the email about why I was deactivated and it said that I would be paid out any funds that were owed on regular deposit days. That’s normally Tuesday with my bank. For almost 3 weeks now, I keep contacting doordash and create tickets. But they always ask me to verify my info, and couple days later I get an email saying the ticket is closed. I creatimg couple tickets, but always the same result.1. Use A DoorDash Mileage Tracking App. One of the easiest ways to track your DoorDash mileage is to use a mileage tracking app that automatically tracks how many miles you drive for DoorDash deliveries. DoorDash recommends using the Everlance app and actually partners with this mileage tracker. According to Everlance, Dashers save $2,200 per ...Find answers to frequently asked questions about topics like delivery issues, and payment questions. The quick fix is usually just to give the customer a refund or send another dasher to place another order. •. That makes total sense. Yeah, when I called DD customer service, it took forever for me to get through to anyone, and they just seemed eager to refund me and get rid of me. So that sounds really plausible. Someone stole over $120 from me and all I’ve been offered is $41.71 in DoorDash credits for an order I didn’t even place. I am livid. — Amara Meierhoff (@AmaraJo611) January 19, 2021.As a customer, DoorDash is so bad that they quit letting me request refunds. I had like 4 deliveries in a row that were prepared wrong or missing things. I didn't mind -too- much until I got food covered in something I'm allergic to, and DoorDash support decided that was the point to stop accepting my refund requests... Jun 13, 2022 · The process to report a missing item is straightforward. Go to the order in your DoorDash app. Tap the “Help” button in the top right corner. Under “Order Issues,” select “Missing Items.”. If your order wasn’t made correctly, select “Items Made Incorrectly.”. After you’ve selected your issue, follow the prompts on the screen. Related Topics. DoorDash Food Food and Drink. 6 comments. Best. Dasher (> 1 year) •. The usual time for a refund of any kind is typically 3-4 business days so no weekends, also sometimes depends on your bank how fast you receive ur money. cheezymadman. Does this look like customer support?.

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